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Downtown accepts the following methods of payment: 

  • Visa

  • American Express

  • Mastercard

  • Paypal


We can provide the following payment methods: Credit card (Visa, Mastercard, American Express), Paypal and pre-payment (bank transfer).




All credit card holders are subject to validity checks and approval by the card issuer. If the card issuer refuses to approve the payment, please contact them directly to resolve the problem. Downtown is not liable for delays or non-delivery.




If you place an order and select bank transfer as the payment method, Downtown will start processing your order only after your payment has been received. If no payment is received within 3 business days after you have placed your order, your order will be cancelled.




We do not apply any fees for payments by bank transfer, but please be aware that some financial institutions charge a fee for bank transfers. Bank transfers are only considered confirmed once you have received an order confirmation by email.

  • Please note: All orders are placed with Downtown Swiss GmbH, which is a Swiss entity, therefore your card issuer or payment method provider may apply other international bank charges. In addition, if your credit/debit card or other method of payment is not denominated in the currency of your purchase, the final price will be charged in the currency of your card. This will be calculated and charged by your card issuer. Downtown has no control over these charges and cannot predict the amount. Please contact your issuing bank for further information before placing your order.

  • For your security, the billing name and address must match the credit card or other method used for payment. Any PayPal account used must be in the name shown on your government issued identification document. Downtown reserves the right to cancel any order that does not comply with this or with our other security criteria.

  • Your card or other method of payment will not be charged until your order is accepted and shipped. However, it may show a pre-authorisation of the funds immediately upon order. Payment will be taken for pre-ordered or personalised items at the time of or shortly after you submit your order and in advance of shipping.

DOWNTOWN | Schoffelgasse 7 | 8001 Zürich, Kreis 1 | 044 599 89 55 |

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